Support

Cadence is committed to keeping design teams highly productive with a range of support offerings and processes designed to keep users focused on reducing time to market and achieving silicon success. Our Global Customer Support infrastructure and processes provide customers with high accessibility to a vast knowledge base of articles and timely access to Cadence^® technical experts. Our proven Customer Support Flow ensures you get the assistance you need — when you need it — to keep your design effort working at the peak of productivity.

Support Process

Cadence Customer Support ensures speedy resolution to product issues by furnishing:

• 24x7 online access to a knowledgebase of the latest articles and technical documentation
• Direct collaboration with Cadence Support application engineers to overcome engineering challenges
• Processes and infrastructure that ensure cases are quickly resolved by the appropriate Customer Support teams
• An extensive global network of Cadence resources which can be leveraged to successfully resolve your case

Process Categories

Customer Support Contacts

Please refer to Global Customer Support Contacts for regional phone and email information.