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 Americas University Software Program Support Services 

 
Cadence Online Support

Access to technical support is available to the Licensing Professor and the Technical Liaisons. Each contact will receive a Cadence Online Support account which gives them access to create a service request, download software and all the resource material. Limited Online Support is available to other university staff, faculty and students. A limited account will allow the user to perform searches within the online database for product information, solutions, help documents, technical bulletins, application notes, release patches, etc.

 
Software downloads

After License Renewal, Technical Liaisons are able to download media at their convenience using their online support accounts.

 
Free, Self-paced CDSDoc Training

CDSDoc is a critical tool for mastering Cadence software, and free, self-paced Cadence Design Systems Documentation training is available to all customers. To take advantage of concise lab exercises that walk you through CDSDoc, the Cadence® online documentation system, point your browser to:
Cadence Online Documentation System

This training demonstrates key concepts behind CDSDoc. Video animations illustrate and reinforce each lab exercise. You can watch videos that quickly convey how to use CDSDoc and follow the lab guide (PDF format) online or print it.

 
Training on Cadence tools

The licensing Professor and the designated Technical Liaisons are able to attend two in-person Cadence tools training classes free of charge on a space available basis per year. Classes are also available on the internet through The Internet Learning Series (ILS) also free of charge. The number to call for course information, schedules and locations is 1.800.787.2460.