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SourceLink® online customer support puts the help you need within easy reach – around the clock, 7 days a week. Locate the latest software updates, service request and product change request (Cadence Change Request - CCR) information, technical documentation, solutions, and more. SourceLink allows access to more than 65,000 documents and a host of other features, including:

	Personalized profile. SourceLink Preferences helps you get precisely the information you need, when you need it. You can update your contact profile and setup preferences for specific products and features that tie to knowledgebase search results, email notifications when new documents are added to the knowledge database, and Software Update notifications when new or update releases are ready for download.
	Full Site Search Capabilities. SourceLink lets you search more than 65,000 technical solutions, notifications, software updates and product documentation that give you step-by-step instructions on how to solve known problems. A variety of search features are provided, allowing you to: search within specific documents types or products; describe a problem to generate a list of troubleshooting solutions; browse for documents by specific product.
	Designer Topics. To influence the success of your designs we provide a content delivery method that organizes information in terms of task flows rather than from the traditional product, release, or document type perspective.
	Service Request submission and management. Interact directly with Cadence Global Customer Support on your reported issues. You are provided the ability to submit issues and questions to our global support team, track the resolution of your issue and interact during the resolution process. As you enter a new online Service Request, SourceLink researches in the background if there is an existing solution that addresses your issue. You may also attach a test case or other supporting documentation to the Service Request to speed up problem resolution.
	CCR visibility. If you have submitted a request to enhance or modify a Cadence product, you will find Cadence Change Request (CCR) status as it pertains to your Service Request.
	Software Updates. Want up-to-date information when a new product base or update release is made? Subscribe to the Software Update Notification to receive email notification of new software updates. You can also order software on CDROM. For additional information on downloading software, go to Downloads.

As a Cadence customer with a valid maintenance contract, you can easily setup your SourceLink account, update your profile, define your preferences, and start taking advantage of the many benefits of Cadence online support.

Please click here to access SourceLink and register to setup your account. If you are new to SourceLink or want to leverage its many benefits even further, please refer to our online Getting Started guide .