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 Customer Support Contacts 

 
How to contact customer support

To initiate a Service Request for a Cadence Product, please fill out the

Service Request Creation Form.

Once your Service Request has been initiated, the following support sources may be utilized.

Escalation Process

Region Email Phone Fax
North America support@cadence.com Toll Free 877-CDS-4911 or
877-237-4911
408-894-2913
Please ask the assigned support Applications Engineer for the appropriate fax number.
Japan crc_japan@cadence.com +81-45-475-2223 (from other countries)

0120-194-655 (from Japan)
+81-45-475-2224 (from other countries)

0120-667-281 (from Japan)
Central Europe germany_crc@cadence.com +49-89-4563-1900 +49 89 4563 1800
Northern Europe esupport@cadence.com +44-1344-865444 (UK)

+46-8-56612390 (Sweden)

+972-9-971 2503 (Israel)
+44-1344-869660 (UK)

+46-8-7520250 (Sweden)
Southern Europe france_crc@cadence.com

+33 (0) 1 34 88 53 32

+33 1 34 88 53 01
India india_crc@cadence.com Toll Free (All Networks)
+91-0008001008622
+91-80-5184 1122
Korea korea_crc@cadence.com +82-31-728-3114 +82-31-728-3115
P.R. of China china_crc@cadence.com +86-10-62509980 (Beijing Representative Office)

+86-21-62881939 (Shanghai Representative Office)
+86-10-62509241 (Beijing)

+86-21-62882601 (Shanghai)
Singapore singapore_crc@cadence.com +65-68955151 +65-65690688
Taiwan taiwan_crc@cadence.com +0800-351-589 +886-35-780-422