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 Allegro Free Physical Viewer 16.6 Will Not Run 

Last post Tue, Mar 4 2014 7:49 AM by Leinox. 8 replies.
Started by bresna 20 Mar 2013 09:08 AM. Topic has 8 replies and 6578 views
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  • Wed, Mar 20 2013 9:08 AM

    • bresna
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    • Wilmington, MA
    • Posts 4
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    Allegro Free Physical Viewer 16.6 Will Not Run Reply

    I am bringing this to the community because I have not been able to get this resolved through Cadence support so here goes...

    Back in early February, several product engineers running Windows 7 on Dell laptops at the large company I work at downloaded and installed Allegro Free Physical Viewer 16.6. We needed to upgrade to 16.6 to be able to open .brd created by our PCB layout group, who recently updated their layout tool. We use Allegro Free Physical Viewer to review PCB layouts prior to ordering them so it is important to be able to open them conveniently.

    Since February 12, 2013, no one has been able to run Allegro Free Physical Viewer 16.6. There is an error screen at start up that says "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." Because of this error, we have been unable to review files on our own PC. This is going on 5 weeks now.

    Nothing we have done has fixed this. Cadence support has sent me to several websites to download 3rd party software patches ( http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en & http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=766a6af7-ec73-40ff-b072-9112bab119c2) as well as download a patched(?) version of Allegro Free Physical Viewer at http://www.cadence.com/downloads/allegro/16.6/allegro_free_viewer_16-6.zip. None of these things have worked.

    Has anyone else seen this problem? Has anyone solved this problem?

    Thanks,

    Kevin


    • Post Points: 35
  • Wed, Mar 20 2013 1:07 PM

    • oldmouldy
    • Top 10 Contributor
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

    Try this link:

    http://blogs.msdn.com/b/junfeng/archive/2006/04/14/576314.aspx

    The Event Viewer has some more precise details of exactly what is missing and there are some notes on running the sxstrace, it looks like you need to kick this off with "Run as Administrator" if UAC is enabled to get sufficiently elevated rights to get the trace. Once identified, you should then be able to download the required run-time from the links provided, or search the Microsoft site for a download containing the missing components.

    • Post Points: 20
  • Mon, Apr 1 2013 4:37 AM

    • bresna
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

     I did this for the Allegro support tech and e-mailed thelog. He was unable to tell me what to do. The log outputs the following:

    =================
    Begin Activation Context Generation.
    Input Parameter:
        Flags = 0
        ProcessorArchitecture = Wow32
        CultureFallBacks = en-US;en
        ManifestPath = C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\allegro_free_viewer.exe
        AssemblyDirectory = C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\
        Application Config File =
    -----------------
    INFO: Parsing Manifest File C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\allegro_free_viewer.exe.
        INFO: Manifest Definition Identity is (null).
        INFO: Reference: Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592"
        INFO: Reference: Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592"
        INFO: Reference: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="x86",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"
        INFO: Reference: Microsoft.VC80.CRT,language="*",processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592"
        INFO: Reference: Microsoft.VC80.MFC,language="*",processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592"
    INFO: Resolving reference Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592".
        INFO: Resolving reference for ProcessorArchitecture WOW64.
            INFO: Resolving reference for culture Neutral.
                INFO: Applying Binding Policy.
                    INFO: No publisher policy found.
                    INFO: No binding policy redirect found.
                INFO: Begin assembly probing.
                    INFO: Did not find the assembly in WinSxS.
                    INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_32\Microsoft.VC80.CRT\8.0.50727.5592__1fc8b3b9a1e18e3b\Microsoft.VC80.CRT.DLL.
                    INFO: Did not find manifest for culture Neutral.
                INFO: End assembly probing.
        INFO: Resolving reference for ProcessorArchitecture x86.
            INFO: Resolving reference for culture Neutral.
                INFO: Applying Binding Policy.
                    INFO: Find publisher policy at C:\Windows\WinSxS\manifests\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_516d712b0f495a45.manifest
                    INFO: No binding policy redirect found.
                INFO: Begin assembly probing.
                    INFO: Did not find the assembly in WinSxS.
                    INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_32\Microsoft.VC80.CRT\8.0.50727.5592__1fc8b3b9a1e18e3b\Microsoft.VC80.CRT.DLL.
                    INFO: Attempt to probe manifest at C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\Microsoft.VC80.CRT.DLL.
                    INFO: Attempt to probe manifest at C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\Microsoft.VC80.CRT.MANIFEST.
                    INFO: Attempt to probe manifest at C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\Microsoft.VC80.CRT\Microsoft.VC80.CRT.DLL.
                    INFO: Attempt to probe manifest at C:\Program Files (x86)\Cadence Design Systems\Allegro Free Physical Viewers 16.6\tools\pcb\bin\Microsoft.VC80.CRT\Microsoft.VC80.CRT.MANIFEST.
                    INFO: Did not find manifest for culture Neutral.
                INFO: End assembly probing.
        ERROR: Cannot resolve reference Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.5592".
    ERROR: Activation Context generation failed.
    End Activation Context Generation.

    • Post Points: 20
  • Wed, Apr 3 2013 11:21 PM

    • B Bruekers
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

    Had the same problem. Did the Microsoft Visual C++ 2005 redistributable install OK?

    Did you downloaded the correct (x86!) version? The 64bit doesn't work.

    My C++ installation stopped with a 'Error 1935". Turns out I needed to disable/turn-off the .NET3.51 from Windows, then the C++ redis installed OK. After this the viewer runs ok.

    I still can't understand why Cadence didn't provided this C++ in the installer package...

    • Post Points: 20
  • Thu, Apr 4 2013 10:29 AM

    • bresna
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

    Thanks for the advice. Although I was already able to install Microsoft Visual C++ 2005 redistributable (as well as the 2008 & 2010 versions), I re-installed it again with .NET3.51 turned off and still no luck.

    No matter how many times I install any version of Visual C++, I can't get rid of this Side-by-side error.

    Right now I'm trying to repair my .NET installation to see if that does anything.

    • Post Points: 20
  • Thu, Apr 4 2013 1:20 PM

    • oldmouldy
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply
    I have tried the currently posted Free viewer 16.6 version, which lists Windows 8 support, on both Windows 7 and Windows 8 Professional 64-bit and it runs just fine for me in both installations. Maybe its worth getting a download of that and trying it?
    • Post Points: 20
  • Fri, Apr 5 2013 4:23 AM

    • bresna
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

     Finally! It looks like it's been updated although the revision number has not changed. It's now running. I only hope that it wasn't a combination of all the other installations I've done in the past few weeks. :)

     I'll tell the other 3 engineers in my group who are having this same problem that the latest download seems to wor.

     Thanks,

    Kevin

    • Post Points: 20
  • Fri, Apr 12 2013 2:44 PM

    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply
    The issue is with the VC++ redistributable. Most PCs on which I installed the Free Physical Viewer 16.6 needed the x86 VC++ update in order to work, both WinXP and Win7. Good to hear Cadence fixed this annoying problem.
    • Post Points: 5
  • Tue, Mar 4 2014 7:49 AM

    • Leinox
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    Re: Allegro Free Physical Viewer 16.6 Will Not Run Reply

     Hi,

     

     I've the same issue with the latest version that I've downloaded.

    Please, can you tell me more about how you install updates for visualC++, whitch version, and how you make it works ?

     

    Thanks,

     

    Leinox

    • Post Points: 5
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Started by bresna at 20 Mar 2013 09:08 AM. Topic has 8 replies.