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 Virtuoso Crash IC6.1.3.500.14 (32-bit) 

Last post Tue, Feb 2 2010 2:27 AM by Andrew Beckett. 2 replies.
Started by sgs9 01 Feb 2010 11:05 AM. Topic has 2 replies and 1926 views
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  • Mon, Feb 1 2010 11:05 AM

    • sgs9
    • Not Ranked
    • Joined on Mon, Feb 1 2010
    • Posts 3
    • Points 75
    Virtuoso Crash IC6.1.3.500.14 (32-bit) Reply
    I’m facing serious issue with Virtuoso Crash, I experience frequent crashing (several times a day) when using Virtuoso to open a cell Which I did. For example, I did the layout using GXL and when the GXL license is not available I opened the cell by using XL. After this I’m facing this issue, it says segmentation fault and creates panic.log file.

    Now I’m not able to open the layout using L/XL/GXL

    Regards,

    -Shiva
    • Post Points: 35
  • Mon, Feb 1 2010 11:39 PM

    • Tawna
    • Top 25 Contributor
    • Joined on Fri, Jul 11 2008
    • Snohomish, WA
    • Posts 217
    • Points 5,775
    Re: Virtuoso Crash IC6.1.3.500.14 (32-bit) Reply
    Hi Shiva,

     I recommend running checkSysConf to verify that all of your patches are up to date.  I also recommend contacting support.cadence.com to file a Service Request for this issue.

    For more information on checkSysConf, please see:
    http://support.cadence.com/wps/mypoc/cos?uri=deeplinkmin:ViewSolution;solutionNumber=11151170
     
    You can get the latest checkSysConf utility from the following location:

    http://support.cadence.com/wps/mypoc/cos?uri=deeplinkmin:DocumentViewer;src=wp;q=ILS/SysConfCheck/index.html

    • Or go to Cadence Online Support,
    • Support Home > Resources > Resources Home
    • Installation Information: System Configuration
    • System Configuration: System Configuration Checking Tool

    Best regards,
    Tawna
    Best regards, Tawna Wilsey Staff Support AE, Global Customer Support Cadence Design Systems, Inc.
    • Post Points: 5
  • Tue, Feb 2 2010 2:27 AM

    Re: Virtuoso Crash IC6.1.3.500.14 (32-bit) Reply
    Please contact Cadence Customer Support via http://support.cadence.com or mailto:support@cadence.com .

    What you've described below isn't really enough to diagnose this, and obviously we want to get to the root cause of the crash as soon as possible, so customer support will be the best way to do that.

    Best Regards,

    Andrew
    • Post Points: 5
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Started by sgs9 at 01 Feb 2010 11:05 AM. Topic has 2 replies.