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Home > Training > NA > North America Training Policies and Procedures

North America Training Policies and Procedures 

Confirmation and Payment

Confirmation of your enrollment will be made within one week of registration. Once enrolled in a class, you can guaranteed registration by one of the following:
  • Verification of existing customer training purchase order number
  • Receipt of a hard copy purchase order
  • Receipt of a check made out to Cadence Design Systems, Inc.
  • Visa, MasterCard, or American Express number and expiration date
Payment must be received before the start of class. If payment verification is not received two weeks before class, your registration may be cancelled.

Class Hours and Attendance

Classes begin at 9:00 a.m. and end at 5:00 p.m. In some cases, the last day is a half-day and class ends around noon.

Course Certificates

Students must attend both lectures and lab sessions at least 95 percent of the time in order to receive a Certificate of Attendance.

Students may take a completion exam. A passing score of 75% will make them eligible for a Certificate of Completion.

Cancellation Policy

Failure to attend or cancellation of a class with less than two weeks notice will result in a cancellation penalty equal to 100 percent the cost of a class.

Cadence reserves the right to cancel a scheduled class 2 weeks prior to the class start date. Students will be notified immediately of future courses.


Phone: 800.787.2460 or 408.944.7654 Fax: 408.894.0233 Email:

To register for courses, please provide the following:
  • Your full name
  • Company name, address, and mail stop
  • Telephone and fax number
  • Email address
  • Name of your Cadence Sales Representative
  • Class name, starting date, and location
  • Method of payment
We require a personal or corporate credit card to hold your course enrollment at the time of the booking.

Unless we receive a formal payment document such as an original Purchase Order, a fax of a Purchase Order or a company check prior to the start of your course, the credit card provided will be billed for the entire class fee. Fees are billed on the first day of the course.

Send correspondence to the Customer Training Centers care of this mailing address:

Cadence Design Systems, Inc. Education Services 2655 Seely Avenue, Bldg. 6 San Jose, CA 95134

Course Guidance

The Education Services staff can offer guidance in selecting a training plan that addresses your needs. This guidance includes:
  • Selecting appropriate personnel for training
  • Selecting appropriate courses for each category of user
  • Choosing the optimal sequence of courses
If you have questions or would like help in selecting your courses, contact the Education Services Staff at 800.787.2460. Or email us at